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Customer Service

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1. How do I get to your office and what are your hours of operation?
2. How do I open and close a utility account?
3. How do I pay my utility bill?
4. Do you accept cash payments?
5. When do you mail utility bills?
6. What is the customer charge listed on my bill?
7. Is there a charge for credit card payments?
8. How do I obtain a pin number and gain online account access?
9. How do I make payment arrangements?
10. How do I purchase blocks of green energy?
11. I did an online move-in through Customer Connect, how do I complete the activation of my account?