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Smart Meter Project
PMI Contractor Vehicle
PMI contractors will be in vehicles marked with the PMI logo and the City's logo.
Smart meter installation has begun. You should start to receive notices in your mail asking you to schedule a time for Pro Meters, Inc. Please respond at your earliest convenience. The City has retained Professional Meters, Inc. (PMI) to install the new AMR system.  PMI crews will be moving throughout the City’s water and electric service areas removing old meters and installing new AMR capable meters.  PMI installers will wear brightly colored yellow shirts with a clearly marked logo.

If you ever have a question about the identity of someone on your premises claiming to represent PMI, please do not hesitate to call either the City, for water meters call 302-366-7053, for electric meters call 302-366-7057 or PMI toll free at 866-416-0223 to confirm the identity of the person in question.

Smart Meter Project General Information
In early 2012, the Water and Wastewater Department determined the need to replace a large number of water meters due to age. This requirement brought a renewed interest in considering the move towards smart meters. Additional research and auditing occurred and it was determined that the installation of smart meters for both water and electric customers citywide could provide increased revenue from water sales due to improved accuracy, operational cost savings, and a base for a wi-fi mesh throughout the City. Our project does not require residents and businesses to fund the purchase and implementation of the smart meters (and all associated equipment and software) as the project will be implemented through a guaranteed performance contract that allows the savings generated by the project to pay for its costs over a period of years.

Newark's Smart Meter Project Fast Facts

  • More efficient water and electric meter reading (water will also be read monthly);
  • Organizational efficiencies;
  • Reduced operating costs;
  • Website with up-to-date utility usage information;
  • Increased opportunities for leak detection - reduced waste;
  • Outage management improvements - increased reliability;
  • Positive Public Safety impacts (camera’s and laptops); and
  • Greater in-field operation capabilities.